Frequently Asked Questions

Find answers to common questions about Palm Springs RV Park, including our natural hot springs, site amenities, and flexible reservation policies. Learn more about what makes our RV park a top destination for your next desert getaway.

How can I check rates and availability for my stay?

To view exact rates and availability, simply head to our reservation site and select the dates you’re interested in. You can choose your desired site or cabin and review rates without being charged. You’ll only be charged once you enter your credit card information.

Are the hot springs included with my site or cabin rental?

All site and cabin rentals include complimentary access to our natural hot springs, pools, and saunas—at no extra charge! It’s all part of the experience when you stay with us.

What is your cancellation policy?

We offer a simple and flexible cancellation policy. There’s never a charge for changing reservation dates, and if you choose not to come at all, the most you’ll ever pay for the cancellation is $25 if canceled 14 days in advance. You’ll only pay for one night if canceled under 14 days—by noon Pacific Time on the last day

What are the check-in and check-out times?

Check-in starts at 2 PM, and we may be able to accommodate earlier arrivals if space is available. Check-out and re-registration time is 11 AM. We’re here to make your stay as convenient as possible!

What are the quiet hours?

We want everyone to enjoy their time here, so quiet hours are from 10:30 PM to 7:30 AM Sunday through Thursday, and from 11:45 PM to 7:30 AM on Fridays, Saturdays, and holidays. This ensures everyone gets a peaceful night’s rest!

Are pets allowed?

Yes, we welcome well-behaved pets at the campground! However, for the comfort and safety of all guests, we do ask that dogs remain on leashes no longer than 6 feet when outside their owners’ vehicles or rental units, and that they are never left unattended while tethered. Please note that Rottweilers, Pit Bulls, and Doberman Pinschers are not permitted, and any dog that shows aggressive or hostile behavior will need to leave the campground with their owner. We appreciate your cooperation in helping us create a safe and enjoyable environment for everyone!